Terms and Conditions

Terms and Conditions

Welcome to HaflaConnect-Africa, the platform that connects event organizers, vendors, artists, and attendees across Africa. By using our platform, you agree to comply with the following terms and conditions, which govern your access to and use of our services.

1. General Terms

By using HaflaConnect-Africa, you agree to follow all applicable laws, regulations, and the terms outlined here. You must be at least 18 years old to use this platform, and by accessing it, you confirm that you are of legal age.

2. User Responsibilities

As a user, you are responsible for providing accurate information when registering and for maintaining the security of your account. You agree to use the platform only for lawful purposes and refrain from any activities that may disrupt or harm the platform, including but not limited to hacking, fraud, or spamming.

3. Event Organizers and Vendors

Event organizers and vendors using the platform must ensure that their event listings and services comply with all relevant laws, including health and safety standards. HaflaConnect-Africa does not assume responsibility for the content of any events or vendor services listed.

HaflaConnect-Africa reserves the right to remove any event or vendor listing that violates these terms, without prior notice or liability.

4. Payment Terms

All transactions made through the platform are subject to the payment terms specified for each service. HaflaConnect-Africa uses secure third-party payment processors, and users must comply with the respective payment conditions when purchasing tickets, services, or products.

5. Refunds and Cancellations

Refund policies vary by event or vendor. Users should check the event or vendor's individual refund and cancellation policies before making any purchases. HaflaConnect-Africa is not responsible for any disputes between users and event organizers/vendors.

6. Privacy and Data Protection

HaflaConnect-Africa is committed to protecting the privacy of its users. We will collect, use, and store personal data in accordance with our Privacy Policy, which you can review separately.

7. Platform Availability

HaflaConnect-Africa makes every effort to maintain the platform’s availability and performance. However, we do not guarantee that the platform will be error-free or available at all times. We reserve the right to suspend access for maintenance, updates, or unforeseen issues without prior notice.

8. Limitation of Liability

HaflaConnect-Africa is not liable for any loss, injury, or damage caused by the use of the platform, including indirect, consequential, or punitive damages. Users agree to use the platform at their own risk.

9. Changes to Terms and Conditions

HaflaConnect-Africa reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated via the platform, and your continued use of the platform constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of the country in which HaflaConnect-Africa is registered, and any disputes will be resolved in the jurisdiction of the applicable courts.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at support@haflaconnectafrica.com.

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